SmarterMail

If your domain suddenly stopped receiving email or someone tried to email you and the message was returned with "Domain Size Limit Exceeded", it likely means your email domain has stored the maximum amount of email data on the server it can currently hold, otherwise known as reached it's disk quota.   The default amount [...]

In order to access your webmail via SSL simply click the link that directs you to the secured page below the login box on your webmail interface login screen. <!-- -->

Why can't I send to a distribution list?  How do I modify the permissions to send to a distribution list?   Issue: You cannot send to a distribution list created in SmarterMail.   This issue is occurring because the settings for the distribution list currently only allow the moderator to post to the mailing list.   To [...]

How to Create and Setup a DomainKey / DKIM   Before you start, you should set up an SPF record for your domain name. Please refer here for a tutorial on generating an SPF record. To setup a DomainKey for your domain, you will first generate the DomainKey in Smartermail, and then add the DNS entry through your [...]

If you installed SmarterMail on your VPS or Dedicated Server, and are experiencing email bounces that contain the error "Invalid HELO name", you need to enable SmarterMail to correctly announce itself by assigning it a Fully Qualified Domain Name (FQDN) for the hostname setting. You will need to enter any hostname which points back to [...]

If you are using the SmarterMail system then your webmail login page can be found by going to http://mail.your-domain.com where your-domain.com is the name of your live domain hosted with Applied Innovations. Since these are shared mail servers you will need to log in using the full username@your-domain.com. <!-- -->

This error happens on IOS devices. This issue is likely related to the SSL certificate on the mail server and...