The Control Panel gives you the ability to send out notifications to your users if they go over their allotted Bandwidth. Click the "Over Usage Bandwidth Notification" icon to go to the following screen: NOTE:- The over usage notification email will be sent out if, during the scheduled running of the bandwidth collector, it is found […]
Click on the "Global Settings" icon to begin. Sales/Support Emails: The global settings screen page allows you to enter specific email addresses for your sales and support departments. Personal DNS: Under the personal DNS page, you can enter a personalized domain name to be used as name servers for all domains that your customers […]
The Global DNS Settings page allows you to create DNS zone file configurations that will be applied to all domains set up under your reseller account. For instance, you could create a œcontrol record that could point to the control panel itself, this way your users could use http://control.acme-hosting.net to access the control panel. From the […]
How do I create a virtual directory on my site? Helm supports the ability to add virtual directories to a domain. In the Domain Menu, choose Virtual Directories, then on the new screen click Add New: On the new screen, you will have several options: An explanation of […]
Your control panel offers the ability to password protect your folders. Choose œSecure Folders from the Domain Menu. Click the œInstall button to install password protection abilities on your folder. You should now see this screen: You now need to set up a user account that will be able to access password protected folders that you […]
Helm lets you specify Custom Error pages for your domains, instead of being directed to the default error pages (such as Page cannot be found, etc.). To choose a custom page for a particular error page, choose Custom Error Pages from the Domain Menu: Choose the error code you want to edit […]
How do I create or edit a FTP Account in Helm? FTP accounts let you use an FTP tool to upload files to your account. When you set up a domain, it adds an FTP account automatically for you. This account is the same name as your domain (so if your domain is sampledomain.com, […]
This article will show you how to setup a URL for temporary access to your website. Once logged in to your control panel, under your domain’s main menu, click the link "Click here to create a temporay access URL." You should be taken to the Temporary URL window. From there, simply click […]
Clicking on Web Site Settings will take you to a page where you can configure various domain options and extensions. To get started, choose Website Settings from the Domain Menu: Web Forwarding URL:- Use this field if you want the domain to simply redirect to another domain when it is accessed. For […]
The first thing you may want to do is change your Helm login password from the one given to you by your web host. This is a simple enough process. From the main menu, click the Password icon. You will be presented with the following screen: Simply enter your old password, followed by your new password twice, […]