Helm

Initial Error when loading site:  404 Error seen via FREB: 404.2 Error "Security Denied by ISAPI Restriction"     Issue:  a DNN site that was moved from antother server would show a 404 page.  This site was using ASP.NET 4, in Classic mode.   Changing mode to integrated did not resolve issue, nor did a [...]

    How do I customize my Global DNS Settings? https://support.appliedi.net/kb/a990/how-do-i-customize-my-global-dns-settings.aspx   How do I Customize My Global Settings? https://support.appliedi.net/kb/a991/how-do-i-customize-my-global-settings.aspx   How do I Customize My Over Usage Bandwidth Notification? https://support.appliedi.net/kb/a993/how-do-i-customize-my-over-usage-bandwidth-notification.aspx   How do I Customize My Over Usage Diskspace Notification? https://support.appliedi.net/kb/a994/how-do-i-customize-my-over-usage-diskspace-notification.aspx   How do I Customize My Parking Page? https://support.appliedi.net/kb/a995/how-do-i-customize-my-parking-page.aspx   How do I [...]

Although Applied Innovations provides generous quotas and a robust feature set with each of our hosting plans, from time to time you may find that you need to add an additional resource or feature to your hosting account. Just how each hosting plan (or package) has it's own set of resources, it also has it's [...]

If you need to change your details for any reason, you can do this at the main menu as well. Simply click Personal Details and you will get taken to this screen: Alter the relevant details, and click "Save" to save them. <!-- -->

Installing SmarterStats Statistics Services The Statistics page allows you to monitor your web site traffic by installing the availabe SmarterStats services which include advanced traffic analysis and detailed reporting features. To install SmarterStats: 1. In http://control.appliedi.net Click on the "Statistics" icon from the Domain User Menu 2. Click "Enable" 3. Click "Change Password" to set your initial [...]

  How do I Bill My Customers? https://support.appliedi.net/kb/a999/how-do-i-bill-my-customers.aspx   How do I Make a Payment? https://support.appliedi.net/kb/a1000/helm-resellers-how-do-i-make-a-payment.aspx   How do I Setup Automated Billing? https://support.appliedi.net/kb/a1001/helm-resellers-how-do-i-setup-automated-billing.aspx   What are My Other Billing Settings? https://support.appliedi.net/kb/a1002/helm-resellers-what-are-my-other-billing-settings.aspx     <!-- -->

Helm provides two ways to add your new customers. You can setup your customers manually from within Helm or customers can signup using the auto-signup script. Before adding customers, it™s necessary to setup your web hosting plans, as described earlier in this document.   Step 1: Entering Customer Information   To get started, click on [...]

Now that you have entered your credit card details into Helm, you have the ability to pay off outstanding debts on your account. From the Billing menu, choose Make Payment       Your balance will be shown, along with an Amount To Pay field which automatically fills in the full amount. If you wish to pay less [...]

Helm now has the ability to support automated billing via the use of online payment gateways, and can safely store the credit card details of your customers which will allow for a much smoother transaction, and takes the hassle out of billing for both your customers and yourself. Whether this is enabled or not is [...]

From the home page, click on œBilling and then œBilling Settings to access the settings for the billing system. On the main œBilling Settings pages, you can also choose to enable or disable the billing system. Once chosen, click on the œSave button before proceeding to any of the other pages.      A) Enable/Disable Billing System  [...]