(This applies to clients who manage their own Cloud or Dedicated server) First, if you haven’t created the new local user yet, add the user via "Local Users and Groups" and then add that user to the ‘Administrators’ group. Once a user is in the Administrator group they can automatically remote desktop into the […]
How do I generate a CSR for my site? Posted by – NA – on 07 February 2007 02:58 PM This article describes the process of creating an SSL certificate signing request (or CSR) required to create a new SSL certificate. NOTE: You’ll want make sure that your website is set to use a […]
How do I another hosting package to my account? To add another package or domain to your existing account, login to Helm and from the User Main Menu choose the Packages icon. In the Packages menu, click Add New. In the Add Package screen, you will give the new package a name. It is recommended that you name the […]
The File Manager lets you browse, create, and move folders and documents for your domain. Choose œFile Manager from the Domain Menu. The above screenshot shows a typical new domain. The œShow Folder Sizes checkbox is not checked by default, but you can check this and click œSave if you wish to see the contents. […]
Email Forwarding is supported from your domain. To add a mail forwarder go the domain menu on your control panel and click. Email Forwarding -> Add New Similar to the forwarding available when setting up a POP3 account, you can set up forwarders for mail sent to a specific domain to get forwarded to a mailbox of […]
Log into your control panel at https://control.appliedi.net/ Select the "Domains" button Select the domain: Click on "Email Accounts (POP3)" In the next section, click on the "Add New" button. The next screen is where we enter the information for the email account. Making a POP3 E-mail account in your Control Panel. You can set up […]
A fairly common request to support is "Can you reset the application pool of my website" There is a simple way to do this in the control panel.Log into control.Navigate to the "Website Settings" page in the domain main menu. (ie: Click Domains, Click on your domain name, Click on Website Settings toward the bottom of […]
When you first get to the Control Panel login screen, you will be prompted to enter your username and password. This can be found at http://control.appliedi.net Below is the default login page you will see: Enter your username and password (a random A54654 type of number) and click the œLogon button to log into the […]
How Do I Customize My Welcome Letter? Upon adding new user accounts to Helm, the control panel is capable of emailing your new customer a customized welcome letter with their account information. Click on the User Settings button and then the Welcome Message button to set up the customized welcome letter. Using the dropdown menu entitled "Dynamic Information", you […]
How do I Customize My Parking Page? Posted by – NA – on 23 February 2007 06:53 PM By clicking on the "Domain Settings" icon you can input a custom HTML page that will be used as a parking page for new accounts that your customers create. This parking page can provide helpful information to […]