• Cloud Server Management – Reporting Features

    Understanding your Cloud Server Management Reports Management reports are periodically sent out to give you an update and overview of the management services we are performing for you 24×7, such as monitoring your server uptime, resource usage, security patches and updates, anti-virus status, as well as an analysis of trends on your server such as disk […]

  • How to view account statements

    Clickon the Account Statements button to view your invoices. From this screen, you can also search by date on past invoices by using the provided fields to enter the date period you wish to search within. There is also a useful calendar button next to the fields that you can use to select dates:       […]

  • How to purchase extra features

    Examples of extra features include additional hosting packages, extra bandwidth, extra diskspace, mySQL databases, MS SQL databases, and SSL Certificates.  Click on the Extra Features icon under the control panel main menu.   From the dropdown box, select the feature you wish to purchase, and click add. You can do this for as many features […]

  • How to make a payment on your shared hosting account

    This is where you go if you wish to pay your bill. Methods of paying are dependent on what your web host has set up for you to use, most web hosts support different gateways. They will let you know acceptable forms of payment and provide you with the relevant details:           […]

  • How to add a new credit card to my billing menu?

    How do I add a new credit card to my account?   Login to yourcontrol panel at https://control.appliedi.net click on Billing from your main user menu. Choose Manage Credit Cards from the Billing menu. The next screen will tell you that you have no credit cards currently set up, so click Add New.      On this screen, you can specify what […]

  • How do I view my recurring charges or services?

    Clicking on the œRecurring Payment button will take you to that part of the system:     If you have any recurring transactions (e.g. a monthly payment for a package, or extra features, etc) they will be listed here. Click on the transaction to get more details:       Here you can see details […]

  • How to order an Upgrade / Downgrade of your Cloud Server

      To upgrade or downgrade your cloud server, log into your Billing account at: https://billing.appliedi.net   Once logged in, expand the ‘Services’ menu and select ‘My Services’       Click the ‘View Details’ button next to the server you wish to downgrade or upgrade:           On the next screen, under […]

  • How do I renew my hosting services?

     Accounts are automatically renewed on their anniversary date unless the site owner cancels prior to that date. For example if you signed up for quarterly hosting your account is automatically renewed and your credit card charged for the next quarter at the end of each quarter.  If you signed up for annual hosting then your account is […]