SmarterMail 12 series 9. How to create new folders in SmarterMail This tutorial assumes that you have already logged into your SmarterMail account. Select the Actions menu dropdown and then click on New Folder. Select and enter a folder name. Click the Save button. Select and right-click the Building Project folder. Select New Folder By […]
SmarterMail 12 series 4. How to create contacts in SmarterMail This tutorial assumes that you have already logged into your SmarterMail account. To create a new contact, select the icon for Contacts in the left navigation toolbar. Existing contacts will be listed here. We will create a new contact so click on the New button. […]
SmarterMail 12 series 5. How to create appointments in SmarterMail This tutorial assumes that you have already logged into your SmarterMail account. To create a new appointment, select the icon for Calendar in the left navigation toolbar. Here we see the daily appointments view. You can change the current view by selecting any of […]
SmarterMail 12 series 12. How to create an autoresponder in SmarterMail This tutorial assumes that you have already logged into your SmarterMail account. Select the Settings toolbar icon. Under My Settings click the Auto-Responder option. First enable your auto-responder by checking the Enable auto-responder checkbox. Now click on the Message tab. Enter a Subject and […]
If you are using the SmarterMail system then your webmail login page can be found by going to http://mail.your-domain.com where your-domain.com is the name of your live domain hosted with Applied Innovations. Since these are shared mail servers you will need to log in using the full username@your-domain.com. <!– –>
If you installed SmarterMail on your VPS or Dedicated Server, and are experiencing email bounces that contain the error "Invalid HELO name", you need to enable SmarterMail to correctly announce itself by assigning it a Fully Qualified Domain Name (FQDN) for the hostname setting. You will need to enter any hostname which points back to […]
How to Create and Setup a DomainKey / DKIM Before you start, you should set up an SPF record for your domain name. Please refer here for a tutorial on generating an SPF record. To setup a DomainKey for your domain, you will first generate the DomainKey in Smartermail, and then add the DNS entry through your […]
Why can’t I send to a distribution list? How do I modify the permissions to send to a distribution list? Issue: You cannot send to a distribution list created in SmarterMail. This issue is occurring because the settings for the distribution list currently only allow the moderator to post to the mailing list. To […]
In order to access your webmail via SSL simply click the link that directs you to the secured page below the login box on your webmail interface login screen. <!– –>
If your domain suddenly stopped receiving email or someone tried to email you and the message was returned with "Domain Size Limit Exceeded", it likely means your email domain has stored the maximum amount of email data on the server it can currently hold, otherwise known as reached it’s disk quota. The default amount […]