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I have problem uploading using FTP with additional users (Access Denied error)

Access Denied error uploading using FTP with additional users

Symptoms


When you try to upload files using FTP with additional users that were created in the User Manager Section of the Control Panel, the system can and may respond with an Access Denied error. 

Cause


The IIS FTP server does not have the ability to map additional users to your webroot. 

Resolution


 When you use any other user other than the main user account to FTP, you must change your directory to /[account_username].


Content retrieved from: https://support.appliedi.net/kb/a409/i-have-problem-uploading-using-ftp-with-additional-users-access-denied-error.aspx.

Updated on November 11, 2019

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