You will need to know your database server hostname in order to configure the connection string for your web application.
To view your database server name, you need to first be logged into your control panel at https://control.appliedi.net , and be in the Domain Menu of the domain where the database is set up under.
Click the Database Manager icon:
You will then see your database(s) listed on the next screen.
Click the database name that you wish to get information on, and on the next screen you will see your database server name in the ‘Servername / Host‘ entry.
It will be in format of xxxxxx.appliedi.net
Content retrieved from: https://support.appliedi.net/kb/a1322/how-to-locate-your-database-server-in-helm.aspx.