How do I remove or uninstall an application pack?

In this tutorial we'll cover how to uninstall/remove an instance of DotNetNuke that was installed using the hosting control panel. Please note that this process may delete files from your website and may delete your database, it's highly recommended that you download a complete and current backup copy of your website in case something is deleted that you wish not to be.

First log into your control panel at and access the domain menu for the domain you wish to work with. The menu should look similar to the below image:

From this menu you'll want to select the Application Packs menu item. This will bring up the Applications Packs menu as shown below:

You'll notice that if an Application was previously installed it will say "Yes" in the Installed column as shown above with DotNetNuke v4. You'll want to click on the icon for the Application you wish to uninstall, in this case DotNetNuke v4. You'll be presented with a page similar to the below page:

In order to uninstall/remove the files simply click on the "Remove" button. Once uninstalled you will receive a confirmation message that the Application was uninstalled. DotNetNuke

NOTE: You'll want to check your current databases to see if the database was removed or not. If the database was not removed you may continue to be billed for database space. Additionally some uninstallers do not delete the web files associated with an application pack and may require you to manually delete those files.

Add Feedback