• How do I set up an e-mail account on my Android Phone?

    You can configure your Android smartphone to check connect to your email server via POP3 or IMAP. We recommend IMAP so that you are not downloading email messages to your phone which can consume a lot of disk space over time. The following instructions will help you configure your email account via…

  • AwesomeCloud Backup: time settings in product components

    Last update: Thu, 2020-09-03 06:01 Symptoms Backup works and backup activities appear in the activities list. Archives were created in the target location (you can check them using Backups page in Management console or by browsing the target folder using any file browser). But you receive alerts “Backup did not start” or you…

  • How to Make Payments Online in the Billing Portal

    To make payments online: 1. Log-in to the secured billing portal online at https://billing.appliedi.net and enter the e-mail address and the password associated with your billing account. (If you no longer have the password, it can be reset by clicking the “Forgot Password?” link at the bottom of the billing…

  • How to FTP to Awesome Shared Hosting Servers

    This article will show you how to connect to your website files via FTP (file-transfer protocol). General Steps: To connect to FTP, you will need 4 pieces of information: the FTP host, the FTP username, the FTP password, and the FTP port number.(This will be either 21 or 990). Once…

  • How to Fix ERR_SSL_OBSOLETE_VERSION Warning Notifications in Chrome

    When you’re checking e-mail online in the webmail interface, it’s vital that you make sure visitors can access it with ease. So encountering error messages and connection issues – such as Chrome error warnings – can be quite frustrating. In this post, we’ll discuss the ERR_SSL_OBSOLETE_VERSION warning in Chrome, explain…

  • The different types of backups

    What is the difference between full, differential, and incremental backups? Description A full backup is a self-sufficient backup containing all data chosen for backup. You do not need access to any other backup to recover the data from a full backup An incremental backup contains all changes that have been made since the latest backup…

  • Export or backup email, contacts, and calendar to an Outlook .pst file

    When an Outlook app is installed on your computer, you can use it to move email, contacts, and calendar items from one email account to another. For example, let’s say you have an Microsoft 365 mailbox and a Gmail account. You can add both of them to Outlook. Then, you…

  • How to flush your DNS cache

    This article will show you how to flush your DNS cache on the computer you’re using.

  • How to re-register the AwesomeCloud Backup agent on a server

    Open Command Prompt in administrative mode (Right-click Command Prompt and then click “Run as Administrator”) and navigate to C:\Program Files\BackupClient\RegisterAgentTool by running the following command: cd “%ProgramFiles%\BackupClient\RegisterAgentTool” Run this command to register the client machine using account and password: register_agent.exe -o register -t cloud -a https://cloud.acronis.com -u <account> -p <password> where  -u <account> -p <password> are login…