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How to re-register the AwesomeCloud Backup agent on a server

  1. Open Command Prompt in administrative mode (Right-click Command Prompt and then click “Run as Administrator”) and navigate to C:\Program Files\BackupClient\RegisterAgentTool by running the following command:

    cd “%ProgramFiles%\BackupClient\RegisterAgentTool”
  2. Run this command to register the client machine using account and password:

    register_agent.exe -o register -t cloud -a https://cloud.acronis.com -u <account> -p <password>

    where  -u <account> -p <password> are login and password for backup user account, follow these instructions if the password contains special characters. Remove the brackets around the username and password when running the command. (The brackets are there to signify that it’s a variable and should not be part of the command being run or it will result in an error).

Updated on September 10, 2020

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