• How to clear the cache on an Android phone

    Visit https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DAndroid for the latest information from Google, makers of the Android operating system. If you have an Apple iPhone, visit https://support.appliedi.net/kb/how-to-clear-the-browser-cache-on-your-phone/

  • How to Reduce admin-ajax.php Slow Load Times in WordPress

    Website performance is a critical subject for any site owner. Performance issues can affect users’ experience and potentially reduce SEO ranking. As Google uses page load time in their ranking criteria. When we think about website performance, often we talk about page load time. In WordPress, a common scenario when…

  • How to set-up a mail forwarder in Plesk

    To set-up a mail forwarder in Plesk, visit https://docs.plesk.com/en-US/obsidian/customer-guide/mail-settings/setting-up-mail-forwarding.65702/

  • How to backup your MS SQL database in the Awesome® Shared Hosting MSPControl™Panel

    Note: The steps in this support article only apply to you if your site uses the Awesome® Shared Hosting MSPControl™ Panel at https://portal.awesomehosting.com. How do I know what control panel my site uses? Visit to determine what control panel your site uses. 1.  Log-in to the Awesome® Shared Hosting™ MSPControl…

  • Registering backup client manually

    Symptoms You have successfully installed an Acronis Backup Agent, but registration failed and machine does not appear in Cyber Protection console. Or you need to re-register a client machine to another Backup Account. Solution Use this method to manually register a Backup Agent. Note that account name and password used…

  • Known issues with the MSPControl Panel https://portal.awesomehosting.com

    When changing or resetting a password for an FTP user account within the MSPControl Panel https://portal.awesomehosting.com, you should see a green confirmation status bar at the top of the page after you save the new password in order to verify that the new password has taken effect. If you don’t…

  • How do I set-up an autoresponder in SmarterMail?

    To set-up an autoresponder in SmarterMail, log-in to http://mail.yourdomain.com (where yourdomain.com is the name of your actual domain). Enter your email address and password, then click Login. 2. Once logged-in, click the Settings icon, as shown below. 3. Click Auto-Responder under “My Settings.” 4. Enable the checkmark next to Enable…