• IIS7 Management Console: Install & Configure

    This article explains how to install and enable IIS7 Management Console. After you finish, you will be able to connect and manage delegated websites remotely, and securely over SSL. This allows you to modify some of the new IIS7 features that our HELM control panel is not yet programmed to control. Here is what you […]

  • IIS 7 Status Codes

    From time to time you may come across errors when trying to view your site after uploading a new scripting language based application.     Sometimes you may get a 403 error when you try to visit the site with mention of a Username or Password being incorrect. Normally this error is caused by the […]

  • How to view your Web Server name in HELM

    To view your web server’s name, you need to first be logged into your control panel at https://control.appliedi.net     Click the DOMAINS icon to list your web sites:         The next screen will list your hosted domains (web sites), click on the domain you want to get more information for. You will then […]

  • How to View Detailed Error Messages for Troubleshooting

    Most web applications are configured to hide detailed errors for security reasons (as sometimes these errors could contain sensitive information). There are times however where you may need to troubleshoot a problem and need to see the detailed errors in order to narrow down what the problem may be. When your application is producing an […]

  • How to perform an MTR test on a Mac

    MTR is similar to a traceroute test that tests the network connections/path between your physical location and your server here on our network. If you run Windows there is software called WinMTR that you can download online to perform a WinMTR test.  This guide is for users on a Mac computer. If you are a Mac […]

  • How to locate your Database Server in HELM

    You will need to know your database server hostname in order to configure the connection string for your web application.   To view your database server name, you need to first be logged into your control panel at https://control.appliedi.net , and be in the Domain Menu of the domain where the database is set up under. […]

  • How to FTP Files with FileZilla

    FTP is the most commonly used method for publishing files to a website.  One of the easiest ways of doing this is by using an FTP Client (program).  First you will need to create a FTP account and that can be done by using this this article. Next we recommend downloading a free FTP client software […]

  • How to Enable Remote Administration on IIS7 packages via the control panel

    The remote administration service in IIS7 is a new and powerful feature that allows you to connect securely to our remote IIS 7 servers using an SSL connection. Here is how you can enable it- 1. Login in to our control panel by going to https://control.appliedi.net 2. Select the Domains icon. 3. Select the domain you […]

  • How to delete and re-install WordPress in Helm

    To delete your Wordpress installation and start all over with a new/empty Wordpress site: (This assumed you used the control panel to install Wordpress initially) – In your control panel (control.appliedi.net), go into the ‘Application Packs’ area under your domain, click the Wordpress link, and click the option to uninstall. – then, go to the ‘Database Manager’ […]