This is likely due to the ASP.NET service not having full access to all the servers cryptography keys. Futher information is available at https://msdn.microsoft.com/en-us/library/bb909654(v=vs.90).aspx.
If you require further assistance, contact our Support Team (support@appliedi.net).
Content retrieved from: https://support.appliedi.net/kb/a345/xheo-licensing-component-not-functioning-correctly.aspx.