• Reviewing your hosting packages in the client portal

    WHMCS 5 end-user series 4. Reviewing your hosting packages in the client portal This tutorial assumes you’ve already logged in to the client portal. Now let’s learn how to review our hosting packages. 1) You can get product/services details in two different ways. Click my services in quick links… Number in brackets indicates number of active items. In this […]

  • Are messages queued or stored on the Awesome Antispam platform?

    Generally emails are directly delivered to the destination server and not stored locally on the filtering machines. However if the destination server is unavailable, all email sent to known destination recipients are queued locally on the filtering servers for delivery. Emails which have been permanently rejected by the destination server with a 5xx error code, […]

  • How to change your password in the client portal in WHMCS

    WHMCS 5 end-user series 10. How to change your password in the client portal This tutorial assumes you’ve already logged in to the client portal. Now let’s learn how to change our password. 1) Click my details link. 2) Click change password. 3) Type your exisiting password. 4) Enter a new password here. 5) Re-enter your new password here. 6) Then click save changes. That’s it! Our password has […]

  • LinkPoint – Unable to load certificates

    Unable to load certificate ERRs: wsa=33558530 err=33558530 ssl=537317504 sys=33558530. INFO: ACE_SSL (1868|1244) error code: 33558530 – error:02001002:lib(2):func(1):reason(2) This is caused by a .pem file that is formatted incorrectly for the Linkpoint 6.0 API. Please contact Linkpoint for a .pem file that is compatible with 6.0. <!– –>

  • Validating SPF Records

    Validating SPF Records: We recommend reviewing the article “How do I create an SPF record?” and following tools such as Unlock the Inbox™ SPF Wizard or Unlock the Inbox™ Sender ID Wizard to create a proper SPF record.   Once created, this article can be used to validate your records’ existence and syntax.   Step 1:   Verify the existence […]

  • How to register a domain name in the client portal in WHMCS

      WHMCS 5 end-user series 5. How to register a domain name in the client portal This tutorial assumes you’ve already logged in to the client portal. Now let’s learn how to register a domain name. 1) Click the portal home link. 2) Click order. 3) Click the register domain link. 4) Enter a domain name here. 5) Choose the top-level domain. 6) Click check availability. 7) Click add to […]

  • My database driven or e-commerce website seems slow the first time I view it.

    Often times your site may seem slow the first time you view it, and then it’s faster afterwards. This is common on low-traffic websites and is due to the default setting on the server to shut down your site’s application after it doesn’t receive any traffic for 20 minutes. When someone first views the page […]

  • What is web hosting?

    Web hosting is a service that allows organizations, businesses, and individuals to post a website or web page onto the Internet. A web host, such as Applied I, is a business that provides the technologies, servers, and services needed for the website or webpage to be stored and accessible to users via the World Wide Web […]

  • Why do I get a BVCommerce error:

    This issue is with BVCommerce 2004.5 or earlier. During the checkout process you may receive an error:Message received is:There was an error while attempting to save your order!Access is denied. Click Here<https://yourdomain.com/checkout_confirm.aspx> to check yourorder and try againThis error is due to a flaw in this version of BVCommerce and in order to rectify this […]