If you receive a bounce message when you try to send email to AOL and you are on a shared hosting plan forward the bounce message to support@appliedi.net. Another helpful part of the email to forward to us is the email headers. For instructions on copying headers, here’s a helpful link: https://www.spamcop.net/fom-serve/cache/19.html If you are […]
Greylisting (sometimes spelled graylisting) is a method of defending email users against spam. Greylisting dramatically reduces spam by making it wait to be received by the server. When an email message arrives at the SmarterMail server from an unfamiliar host or domain, the greylisting function refuses the message for a period of 15 minutes. If […]
Overview of new outgoing mail anti-spam services:Outbound spam or UBE (unsolicited bulk email) is the sending of messages from our servers to external recipients. Such outbreaks, while stopped quickly will temporarily damage the reputation of the sending server. You may have witnessed the result of this as a server being temporarily blocked or “blacklisted” which […]
How do I create an SPF (Sender Policy Framework) record? Go to http://www.microsoft.com/mscorp/safety/content/technologies/senderid/wizard/default.aspx (You may need to have an MSN or Hotmail account to log in first) We’ve had some reports that the Microsoft tool above may not be working correctly, an alternate tool is the one at http://www.spfwizard.net , or you can can simply refer to the […]
(Reference to January 2014 notification) To help you plan for the upcoming shared mail server changes, we’ve put together a FAQ (frequently asked questions) to help address many common concerns. Question: "Exactly what are you doing and when?" Answer: We will be updating and/or upgrading all shared mail servers to the same version of SmarterMail. […]
Below are the general settings we recommend for users of SmarterMail in our Shared Hosting Environment. If you are in a cloud or dedicated environment or if the settings below are not working for you please contact us so we can review your settings and mail server and advise further. We configure […]
To view email headers of an email message, please refer to the appropriate version of your email client: Outlook 2016 Open Outlook 2016. Open the message in its own window. On the File tab, select Properties.. Header information appears in the Internet headers box Outlook 2013 Open Outlook 2013. Open the message in its own window. On the File tab, select Properties.. […]
First off it’s worth noting that Inbox messages can be controlled with rules. Outlook.com / Outlook Web App (OWA) is intended for those on the go. Email can be accessed from anywhere. The account can be connected to some of your favorite apps such as Skype. It does however have limited features. The OWA is […]
On the iPhone, tap Settings Tap Mail, Contacts, Calendars. Tap Add Account … and choose Other. Click Add Mail Account Under Incoming Mail Server settings, enter the following: Host Name: mail.yourdomain.com User Name: your full email address Password: the password of your email address Under Outgoing Mail Server, […]
How to configure SMTP Authentication with Outlook Express on a Mac Outlook Express 5.02 has a bug in SMTP authentication that appears in some installations. 1. Open Outlook Express and go to the menu item Tools and choose Accounts. 2. Next, select the account you need to edit (i.e., an account that requires SMTP […]