SNI on IIS 8     IIS 8 supports Server Name Indication. This is enabled by default and no separate installation is required. Now while adding a HTTPS binding for a website on IIS 8, the option to enable SNI is available. This is how the UI looks like:         There are 2 things to remember when enabling SNI […]

Smartermail has the ability to send SMS notification to an email address or SMS email address.  For those wanting to send an SMS notice to a cell phone, you would need to enter the carrier phone number email address.  EX: 1234567890@carrier.whatever into the SMS Email Addresses field.  If you do not know this information, you will need […]

When reporting an issue/error on your server, you may be asked to submit a screenshot of your error so we can have a better understanding of your problem. This tutorial will outline a common method of taking screenshots so you can email them to us along with your problem description for review to we can […]

Issue: When sending an email whether through a mailbox, mail application (IE: Outlook, Thunderbird), or mail form several returned messages are received with the following message:   System.Net.Mail.SmtpFailedRecipientException: Mailbox unavailable.   Cause: The most common cause for this issue is because SMTP Authentication is not enabled for the mail domain sending the email.   Solution: […]

Welcome to SmarterTrack! To get started with your new help desk, you’ll first want to log in to the portal. You can do this by clicking the Login button at the top right corner of the portal’s main page. After logging in, simply head to the Management Interface by once again clicking on the button […]

  Shared MSSQL FAQ:   Q: Why is my MSSQL server being migrated? A: We are physically moving the MSSQL servers to a new location within the same data center which will provide greater redundancy and stability.   Q: Who will be affected by this MSSQL Migration? A: All shared hosting clients on the Helm system who utilize […]

Physical to Virtual Server Conversion FAQ:   Q: Why is my web, database, or mail server being virtualized? A: There have been great advancements made in technology since these servers were deployed on their original hardware. Performing a physical to virtual (P2V) conversion will allow us to relocate your hosting services from legacy hardware to […]

Physical to Virtual Server Conversion FAQ: Q: Why is my web, database, or mail server being virtualized?A: There have been great advancements made in technology since these servers were deployed on their original hardware. Performing a physical to virtual (P2V) conversion will allow us to relocate your hosting services from legacy hardware to cutting edge […]

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