Awesome Antispam is powered on top of the SpamExperts platform. The filtering methods and system of SpamExperts have been specifically designed to avoid false positives. For that reason many different checks are performed to avoid making mistakes based on only a single classifier. Two levels of filtering can be distinguished. Filtering at the “SMTP level” […]
Possible 5xx codes 500 – The server could not recognize the command due to a syntax error. 501 – A syntax error was encountered in command arguments. 502 – This command is not implemented. 503 – The server has encountered a bad sequence of commands. 504 – A command parameter is not implemented. 550 – […]
In our web-interface, we use different classifications to describe why a message was rejected or temporarily rejected. Temporarily Rejected (4xx SMTP response) TEMPORARILY REJECTED Messages which have been temporarily rejected, stay stored on the sending mail server. Legitimate mailservers always automatically retry delivery of such messages. Depending on the reason of the temporary reject, the […]
There is a 30MB email message size restriction in Awesome Antispam. Any messages over 30MB in size will be rejected. This setting can however be modified in the premium offering but may be restricted if the setting impacts overall performance and reliability of the service. <!– –>
Access to the spam quarantine is only available in the premium offering. Once the premium offering is enabled you can access the quarantine system directly via IMAP, or using the webinterface. Note that the use of the quarantine is optional, and not a necessity. Emails placed in quarantine have been rejected with a 5xx SMTP rejection […]
Currently Awesome Antispam doesn’t support email archiving. This feature however is in development and will be released at a later date. <!– –>
Even though you are using our antispam system correctly, it is possible you are still receiving spam. This page explains you the steps to check to determine why you are still receiving the spam message, and how to resolve that issue. Check whether you have catch all enabled First check whether you have catch-all enabled. […]
There are a number of different email clients, here’s the most popular and how to display email headers in that email client. AOL Email The email files are in an html format. The objective is to save the file in html format. This can be done as follows: Open the email message you want […]
In the rare chance you wish to no longer use the Awesome Antispam service, you’ll want to submit a cancellation request. You can start this process by emailing support@appliedi.net and requesting to cancel your Awesome Antispam service. They will provide you with the URL to the cancellation form so that you can formally cancel this […]
If you have the basic product offering, to update where your filtered mail is delivered, you would email support@appliedi.net and request they update your “Email Routes” for your domain in Awesome Antispam. You would provide them the mail server(s) you’d like email delivered to. If you have the premium offering this is managed […]