Helm gives you the
ability to generate reports for customer and domain bandwidth, and customer and
domain diskspace usage. It also lets you export these reports to Microsoft
Excel. There is also the ability to see Whos On currently i.e. see who is
logged in to your control panel.
Click on the Reports
icon on the Reseller Main Menu and you will be taken to the following screen:
If you click on the
Whos On button, you will be able to see a
list of users who are currently logged into the control panel. You can see their
username, when they logged on, the part of the control panel they are currently
in, and their IP:
Clicking on one of
them will take you to that users main menu.
You can also click on
one of the reports to see the various bandwidth usages. For instance, if you
clicked on Customer Bandwidth Usage Report, you would be taken to the following
screen:
In the above example,
three packages are listed with the customer account number, type of package that
they use, and how much bandwidth (in Megabytes) they use along with a
colour-coded percentage (green if it is under their limit and red if they have
exceeded their limit). Clicking on one of these will take you to the graphical
statistics for that user.
An example of a
statistical display of a customer is below:
This is also
accessible directly from the user level.
With the bandwidth
usage reports, it is possible to select the bandwidth period that you wish to
view the report for. Simply type the date you wish to view or use the helpful
calendar tool next to the date field, then click Search.
You can also export
your reports to Microsoft Excel for your convenience, either as a saved Excel
file, or you can open and view it in a web browser (if supported).
The diskspace usage
reports work in a similar way to bandwidth, except that diskspace is not tracked
over a period of time the amount you see in the report, is the amount of
diskspace that the user currently uses:
As with bandwidth,
clicking on a customer in the list will take you to the resource usage page for
that customers package.
The domain diskspace
usage report is similar too:
Clicking on a domain
listed in the report will take you to the statistics page for that domain.
